Privacy statement



This privacy policy (this “Privacy Policy”) describes how Online Dog Grooming (“we”, “us”, “ODG” or “Online Dog Grooming”) maintains, uses and shares information that we may collect when you use our websites at (the “Site”) and any products or services made available from time to time through the Site (the “Products”). We refer to the Site and the Products together in this Privacy Policy as the “Services”. By using any of the Services, you acknowledge that you have read, understood and agree to be bound by the terms of this Privacy Policy.

We may change this privacy policy from time to time. Such changes will be posted here. If we make a material change to the way we use your personal information, we will post the change to the Services and/or notify you of the change by email.

Online Dog Grooming is located at Steenhofstraat 81, 3764 BK Soest, the Netherlands and is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Steenhoffstraat 81
3764 BC Soest, the Netherlands


Personal data we process

Online Dog Grooming processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:

- First and last name

- E-mail address

- IP address

– Location data

– Information about your activities on our website

– List of customer contact details via an app

– Internet browser and device type


Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.


For what purpose and on what basis we process personal data

Online Dog Grooming processes your personal data for the following purposes:

– Handling your payment

– Sending our newsletter

– To be able to email you if this is necessary to be able to carry out our services

– Informing you about changes to our services and products

– Offer you the option to create an account

– To deliver goods and services to you

– Online Dog Grooming analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

– Online Dog Grooming also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.


Automated decision making

Online Dog Grooming does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Online Dog Grooming).


How long we keep personal data

Online Dog Grooming does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected.


Sharing personal data with third parties

Online Dog Grooming does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.


Cookies, or similar techniques, we use

Online Dog Grooming uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Online Dog Grooming uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.


View, adjust or delete data

You have the right to view, correct or delete your personal data.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.


How we protect personal data

Online Dog Grooming takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us at